Keyword Tag Search: contact center
The following people have specified contact center as one of their Keyword Tags. (Note: Those people who have this keyword tag at or near the top of their weighted keyword tag list will appear higher in the results.)
Richard Desmarais, RPT
Director, Operations & Quality of Service, Telemerge Canada Inc.
Keyword Tags: conferencing, contact centre, contact center, call centre, call center, audio conferencing, web conferencing, video conferencing, ISO
Proven experience in managing and building contact centres as well as business process optimization and overall change management due to mergers and acquisitions. Exemplary track record of corporate and customer training initiatives and project/product management. ISO 9000 Lead Auditor and Registered Professional Trainer (RPT).