Keyword Tag Search: contact centre
The following people have specified contact centre as one of their Keyword Tags. (Note: Those people who have this keyword tag at or near the top of their weighted keyword tag list will appear higher in the results.)
Richard Desmarais, RPT
Director, Operations & Quality of Service, Telemerge Canada Inc.
Keyword Tags: conferencing, contact centre, contact center, call centre, call center, audio conferencing, web conferencing, video conferencing, ISO
Proven experience in managing and building contact centres as well as business process optimization and overall change management due to mergers and acquisitions. Exemplary track record of corporate and customer training initiatives and project/product management. ISO 9000 Lead Auditor and Registered Professional Trainer (RPT).
Richard Edward. Desmarais, BComm, RPT
President, Wish Consulting
Keyword Tags: Audio Conferencing, Web Conferencing, Video Conferencing, Managed Services, Consulting, Contact Centre, Operations, Training, ISO 9001
Wish Consulting can help you eliminate inefficiencies in your organizational processes using best practices outlined in ISO 9001-2008 - the international standard for Quality Management Systems. The benefits are too numerous to mention in this space. Contact us for a free assessment.